Privacy policy
We are pleased to welcome you to our website.
In this section, we will inform you about our data protection standards. We care for your privacy. So we make sure that we only collect and store data as far as we need to deliver you the best service possible.
Below we will answer the most common questions you might have regarding our privacy policy. In particular, this includes the type, purpose, duration, and legal basis for the processing of your data either by us alone or in cooperation with third-party contractors. We also inform you about the third-party components we use to optimize our website and improve your experience which may result in third parties also processing data they collect and control.
If you have further questions about the security of your data feel free to contact us.
1. What personal data do we collect and what is the purpose? What is the legal basis?
We only collect data that is required to deliver our service and improve this service continually.
Uploaded files
For that purpose, the pictures you upload are transmitted to our servers where they are processed and delivered back to your browser. Your pictures may contain personal data.
We make sure that your privacy is secured by deleting your pictures from our servers within 24 hours after processing.
The legal basis for such processing is Art. 6 Para. 1 lit. b) GDPR. The temporary saving of your uploaded pictures is necessary to process your pictures as requested.
Log files
To ensure a secure and stable website the following data sent by your internet browser to us or to our server provider will be recorded in our log files:
– the type and version of your browser
– your operating system
– the website from which you came (referrer URL)
– the webpages on our site visited
– the date and time of your visit
– the IP address from which you visited our site.
This data will be temporarily stored, but not in association with any other of your data.
The data will be deleted within no more than seven days unless continued storage is required for evidentiary purposes. In this case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.
The basis for this storage is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.
Cookies
What are cookies?
Here we explain what cookies are, what types of cookies we use, what information we collect through cookies and how this information is used.
Cookies are small files that are used to store information. They are stored on the end device when a website is loaded via the browser. Cookies help us to ensure the functionality of our website, make it more secure and improve the user experience.
How do we use cookies?
Like most online services, we use our own as well as third-party cookies. Our own cookies are necessary for the website to function properly.
We use the third-party cookies to understand how well our website works, how you interact with our website and to keep our services secure, as well as to provide relevant advertising. Overall, this allows us to provide a better user experience.
We use the following types of cookies:
Technically necessary:
- Name: token (duration: 2 Days)
saves your login status if you have an account with us.
- Name: wp-wpml_current_language (duration: Period of your visit)
stores the display language of the website
- Name: cookieconsent_status (duration: 12 months)
records your consent/refusal to cookie delivery
- Name: _ga (duration: 13 months)
Is installed by google analytics and calculates visitor, session and campaign data as well as the usage of the website for the website analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
- Name: fbp (duration: 3 months)
Is set by Facebook to serve personalized ads when the user visits either Facebook or a digital platform supported by Facebook ads after visiting the website.
2. How do we make sure your private data is secure?
Only our staff has access to our servers. All our team members who have access to your personal information are required to adhere to our Privacy Policy. To ensure your personal information is protected, we provide a secure IT environment and have appropriate measures in place to prevent unauthorized access. All communication and file transfers to and from our servers are encrypted with SSL.
3. Third-party cookies
Google Analytics
We use Google Analytics on our website. This is a web analytics service provided by Google Inc., Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).
Through certification according to the EU-US Privacy Shield ( https://www.privacyshield.gov) Google guarantees that it will follow the EU’s data protection regulations when processing data in the United States.
The Google Analytics service is used to analyze how our website is used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.
Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there This data can also be used to provide other services related to the use of our website and of the internet in general.
Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices, including options you can exercise to prevent such use of your data, at:
https://www.google.com/intl/de/policies/privacy/partners
In addition, Google offers an opt-out add-on at https://tools.google.com/dlpage/gaoptout?hl=en in addition to further information.
This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein.
Meta conversion ads
We use the Meta-pixel of Meta Platforms Inc, One Hacker Way, Menlo Park, CA 94025, USA. For this purpose, there is a code snippet on our website that Meta can use to track which subpages you call up on our website, provided that you have come to our site via a Meta advertisement. For example, if you register for our service or one of our webinars, Meta registers this via a cookie and can assign your action to your Meta account. Meta then deletes the data it has collected. Your data is not visible to us.
This data matching enables us to display Meta ads (Facebook, Instagram) only to users for whom our service is relevant.
You can change Meta’s ad settings after logging in at https://www.facebook.com/ads/preferences.
Meta also processes data in the USA. As a legal basis for data processing outside the European Union, Meta uses so-called standard contractual clauses (Art. 46 (2) and (3) DSGVO). These are templates provided by the European Commission to ensure that the transfer of data to third countries complies with European data protection standards. By using these templates, Meta ensures European data protection standards.
You can find Meta’s data processing terms at: https://www.facebook.com/legal/terms/dataprocessing
4. What are your rights according to GDPR?
The European General Data Protection Regulation gives you the following rights:
– Right of access to your personal data (Art. 15 GDPR)
– Right to rectification (Art. 16 GDPR)
– Right to erasure (right to be forgotten) (Art. 17 GDPR)
– Right to restriction of processing (Art. 18 f. GDPR)
– Right to data portability (Art. 20 GDPR)
– Right to object (Art. 21 GDPR):
you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions.
If you object we will no longer process your personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or are necessary for the establishment, exercise, or defense of legal claims.
Your objection does not need a particular form and can be sent to us by e-mail.
In addition, you have the right to contact a data protection supervisory authority.
5. Who is responsible for the protection of your data?
The party responsible for this website (the “controller”) for purposes of data protection law is:
Neurapix UG (haftungsbeschränkt)
Am Feuerschanzengraben 10
37083 Göttingen
Germany
Managing director:
Simon Diegmann
Email: hello@neurapix.com